Call it a Pleasant Valley Monday! We're pleased to announce that The Monkees THE COMPLETE SERIES on Blu-ray is once again coming off the assembly line and is ready to ship right to your door. We've resolved the prior shipping issues that caused a small number of boxes to arrive with minor damage, so order with confidence.
The new Monkees Blu-ray collection includes a bonus 45 featuring previously unreleased mixes of both "Star Collector" and "Goin' Down." The former is an alternate mono mix and the latter is a mono vocal mix, featuring Micky Dolenz singing live in the TV studio to the backing track. Both versions of these well-known Monkees songs were heard exclusively on the soundtrack of the second season of The Monkees. You'll also note the nod to Colgems, The Monkees' original record label.
Late this afternoon replacement packaging for my Monkees Blu-ray box set arrived from Rhino Records. As everyone knows, many customers who purchased the collection were dismayed to find imperfections with the box housing the 10 Blu-ray discs, booklet, and bonus 45 single, including ripped placeholders and even reports of the lenticular cover becoming unglued. John Hughes of Rhino Records, who co-produced the Blu-ray project, quickly acknowledged these problems on Facebook, saying "We hear you and we are working on a plan to make any damages right. Please be patient with us for the next couple of weeks while we work this out."
I received a couple of emails yesterday from Monkees fans who had been issued shipping notices from UPS along with reports of actual deliveries of the replacement box. So, if you alerted Rhino about a concern, new boxes are on the way! Rhino Records is to be commended for rectifying this unfortunate occurrence in such quick fashion.
If your Blu-ray packaging suffered damage, please contact Rhino directly to inform them of your issue. In the meantime, hopefully everyone is enjoying the results of the dedication exhibited by Hughes, Andrew Sandoval, Dan Wingate, and others who made this Blu-ray collection a reality!
Thanks to Brian Marchese of Where's That Sound Coming From? for this brand new interview with Monkees archivist and tour producer Andrew Sandoval. Andrew talks extensively about his work on the new Monkees Blu-ray collection along with Rhino's packaging issues, how he got his start in the music business, working with Micky, Davy, Michael, and Peter, and much more. Listen to Part 1 of 2 below:
Thanks to Chris Coyle who shared his email from Rhino's customer service department after contacting them about his damaged Blu-ray box. Here is the response:
Thank you for your email.
I am very sorry to hear about the damage to your box set.
We are currently coordinating replacement packaging.
I will update you as soon as possible, regarding our progress.
In the meantime, please reply with the following information:
Your order number
A photo displaying the damage to your box set
I apologize again for the damage and thank you for your continued patience.
If you have any questions, please let me know.
The Monkees Support
As previously reported, many customers who ordered the Monkees Blu-ray collection have received damaged boxes upon delivery. As a result, the following message has been posted on the ordering page of the Blu-ray set at Monkees.com:
As fans have started to receive their Blu-ray sets, we're getting reports that some of the boxes may be getting damaged during shipping. The weight of the 10 discs may be causing the sides of the box to rip when jostled from side to side during transport.
We have shipped out all of the pre-orders so that those fans that have been waiting a very long time can get start enjoying the set while we come up with a solution to take care of the damages.
We are putting a temporary hold on future shipments while we work this out. Please feel free to reserve your copy, but know any orders placed now will ship when we come up with a swift solution to this issue.
If you have received a box that was damaged in transport, please let us know using the form here – in the meantime, please enjoy the new HD transfers!
Over the course of the last two days, fans have started to receive their Monkees Blu-ray sets after being shipped by Rhino Records earlier this week. Initial reviews of the content, including the results of the extensive restoration efforts undertaken on The Monkees television series, Head, and more, have been overwhelmingly positive. The 10 disc collection also boasts a detailed booklet and an incredible amount of unique bonus material, including previously unseen outtakes from Head, the TV show, the "Listen to the Band" jam from 33 1/3 Revolutions Per Monkee, the September 1966 KHJ train ride, and more.
However, customers have taken to Facebook and other platforms in large numbers to discuss frustrations concerning imperfections with the packaging, including ripped placeholders, missing discs (particularly Season One, Disc Two), and even reports of the lenticular cover becoming unglued. In response, John Hughes of Rhino Records, who co-produced the Monkees Blu-ray collection, posted the following on Facebook earlier today:
What we know:
Looks like the boxes may be damaged during shipping. The weight of the 10 discs may be causing the sides of the box to rip when jostled from side to side during transport.
We hear you and we are working on a plan to make any damages right. Please be patient with us for the next couple of weeks while we work this out. We could stop shipments until we have a solution, but we feel getting the actual discs (yay!) into fans' hands is more important (after all the excruciating delays).
As always, I will keep you all up to date, but I do ask for your patience. In the meantime, grab the 33 1/3 disc and watch the "Edited Version" listed on the menu for a special treat...
Many fans have relayed that they have contacted Rhino to express their dissatisfaction while also sending pictures of the damaged packaging and inquiring about replacements. Be assured that Rhino Records is aware of all of these issues and are currently working on a solution to everyone's concerns, which are understandably frustrating.
Stay tuned to the Live Almanac for further updates, and in the meantime, enjoy all of the great content inside the box!
Check out this video that was just published on The Monkees' official YouTube channel:
Check out the video on The Monkees Live Almanac's Facebook page! And if you need to catch up on the forthcoming Monkees Blu-ray release (due July 8), visit the Live Almanac's archives.
This evening, Monkees.com emailed the following message about the forthcoming Monkees Blu-ray package that was scheduled for a June 24 release:
The Blu-ray set was first announced by Rhino on September 8, 2015 with a street date of January 29, 2016. On January 12, 2016, Rhino pushed back the release date for the first time to April 29, 2016 but later announced on April 14 that the set would be delayed until June. Rhino's John Hughes commented on the third postponement on the Zilch Facebook page:
This evening, The Monkees' official YouTube channel posted the following message and video:
The Monkees – Episode 56 "Some Like It Lukewarm," new HD restoration, FULL EPISODE
As a teaser, please enjoy Episode 56, "Some Like It Lukewarm": To enter and win a band contest, Davy poses as a girl and falls in love with Daphne, posing as a boy. THE COMPLETE SERIES is coming to Blu Ray in glorious high definition June 2016! Pre-order only at Monkees.com – not sold in any other store!
(Make sure you select HD in your player settings.)
The official online Monkees store has provided a closer look at the upcoming Blu-ray set:
Interview with Wayne Avers