Everyone, I recently checked my account at the official Monkees online store and was unable to access it. After contacting customer service, I received a timely reply from a representative there:
Just a heads up that you might want to create a new account at the store. It took me less than a minute to complete the process. The same email above also confirmed my order number for the upcoming Monkees Blu-ray set, saying my order was on file and no further action was needed.