Over the course of the last two days, fans have started to receive their Monkees Blu-ray sets after being shipped by Rhino Records earlier this week. Initial reviews of the content, including the results of the extensive restoration efforts undertaken on The Monkees television series, Head, and more, have been overwhelmingly positive. The 10 disc collection also boasts a detailed booklet and an incredible amount of unique bonus material, including previously unseen outtakes from Head, the TV show, the "Listen to the Band" jam from 33 1/3 Revolutions Per Monkee, the September 1966 KHJ train ride, and more.
However, customers have taken to Facebook and other platforms in large numbers to discuss frustrations concerning imperfections with the packaging, including ripped placeholders, missing discs (particularly Season One, Disc Two), and even reports of the lenticular cover becoming unglued. In response, John Hughes of Rhino Records, who co-produced the Monkees Blu-ray collection, posted the following on Facebook earlier today:
What we know:
Looks like the boxes may be damaged during shipping. The weight of the 10 discs may be causing the sides of the box to rip when jostled from side to side during transport.
We hear you and we are working on a plan to make any damages right. Please be patient with us for the next couple of weeks while we work this out. We could stop shipments until we have a solution, but we feel getting the actual discs (yay!) into fans' hands is more important (after all the excruciating delays).
As always, I will keep you all up to date, but I do ask for your patience. In the meantime, grab the 33 1/3 disc and watch the "Edited Version" listed on the menu for a special treat...
Many fans have relayed that they have contacted Rhino to express their dissatisfaction while also sending pictures of the damaged packaging and inquiring about replacements. Be assured that Rhino Records is aware of all of these issues and are currently working on a solution to everyone's concerns, which are understandably frustrating.
Stay tuned to the Live Almanac for further updates, and in the meantime, enjoy all of the great content inside the box!
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